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Privacy Policy

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Sultansuite (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Notice outlines how we collect, use, and safeguard your personal information through our website, mobile applications, and in-store interactions. It also describes your rights, choices, and how to contact us for any concerns about your privacy.

Definitions

Cookies: Small files stored on your device that help enhance your browsing experience.

Data: Refers to personal and non-personal information that can identify you.

Partners: Third parties with whom we collaborate to provide services and features.

Service Providers: Entities who process your information on our behalf under contract.

Information We Collect

We may collect the following categories of personal data:

– Contact details (e.g., name, email, phone)

– Payment and transaction data

– Device and technical usage data
 – Preferences, feedback, and reviews

– Loyalty and account program information

How We Collect Information

We gather data in the following ways:

– Directly from you (e.g., account registration, purchases)

– Automatically through cookies and usage logs

– From third-party services integrated with our platforms

How We Use Your Data

Your data may be used for:

– Providing services and processing transactions

– Customizing your experience

– Analytics and improvements

– Sending promotional materials (if opted-in)

– Legal and regulatory compliance

Data Sharing

We may share your information with:

– Our Partners and affiliated entities

– Service Providers working on our behalf

– Legal authorities where required by law
 We ensure all third parties adhere to strict confidentiality and data protection agreements.

Data Security

We implement appropriate security measures to protect your information. In case of any suspected breach, please notify us immediately.

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this notice or as required by law.

Your Rights

You may have the right to:

– Access or correct your data

– Withdraw consent

– Request data deletion (subject to legal obligations)

– Opt-out of marketing communications

Contact Us

If you have any questions or concerns about this Privacy Notice, please reach out to us at privacy@sultansuite.com.

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